Privacy Policy

Effective Date: September 18, 2026
Last Updated: September 18, 2026

TrueBridge Creative (“TrueBridge Creative,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.truebridgecreative.com (the “Website”), contact us, request information, subscribe to communications, or otherwise interact with us.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with the Website.

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name
• Business or organization name
• Email address
• Telephone number
• Mailing or business address
• Information submitted through contact, consultation, or project-inquiry forms
• Details about your branding, marketing, website, technology, or creative-service needs
• Communications you send to us
• Newsletter or marketing preferences

Please do not submit confidential, sensitive, or legally protected information through a general website form unless we specifically request it.

Information Collected Automatically

When you visit the Website, our service providers and we may automatically collect certain technical and usage information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website or source
• Pages viewed and links selected
• Date and time of access
• Approximate geographic location derived from an IP address
• Website interactions and session information
• Cookie and similar technology identifiers

This information helps us operate, secure, evaluate, and improve the Website.

2. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, analytics tools, and similar technologies. These technologies may help us:

• Operate essential Website functions
• Remember preferences
• Understand how visitors use the Website
• Measure Website traffic and performance
• Improve content and user experience
• Evaluate the effectiveness of marketing activities

You may be able to manage cookies through your browser settings or through a cookie-preference tool provided on the Website. Disabling certain cookies may affect how the Website functions.

Where required by applicable law, we will request consent before placing nonessential cookies or using similar technologies.

3. Analytics and Third-Party Services

We use third-party service providers to operate, secure, maintain, and evaluate the Website and to respond to inquiries. These providers may process information on our behalf only as necessary to perform their services.

Our service providers may include:

• Website hosting and security providers
• Website analytics providers, including Google Analytics
• Customer relationship management and form-processing providers, including Zoho
• Email and business communication providers

4. How We Use Information

We may use personal information to:

• Respond to questions, inquiries, and consultation requests
• Communicate about our services
• Prepare proposals, estimates, agreements, and project plans
• Provide branding, messaging, web design, SEO, content, technology, and related creative services
• Manage client and prospective-client relationships
• Process payments and maintain business records
• Send newsletters or promotional communications when permitted
• Personalize and improve the Website and our services
• Analyze Website traffic and performance
• Protect the Website, our business, clients, and users
• Detect or prevent fraud, misuse, security threats, or unlawful activity
• Comply with legal, regulatory, contractual, and accounting obligations
• Establish, exercise, or defend legal claims
• Complete a business transaction such as a merger, acquisition, financing, or transfer of assets

We may also use aggregated or de-identified information for legitimate business purposes when the information cannot reasonably be used to identify an individual.

5. How We Disclose Information

We may disclose personal information to:

Service Providers

We may provide information to vendors that perform services on our behalf, including website hosting, analytics, email delivery, scheduling, payment processing, customer relationship management, cloud storage, security, and professional support.

These providers receive information only as reasonably necessary to perform their services and are expected to protect it appropriately.

Professional Advisers

We may disclose information to attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary.

Legal and Safety Requirements

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, subpoena, court order, or lawful government request
• Protect the rights, property, or safety of TrueBridge Creative, our clients, Website users, or others
• Investigate fraud, security incidents, or unlawful conduct
• Enforce our agreements and policies

Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

6. Sale, Sharing, and Targeted Advertising

TrueBridge Creative does not sell personal information for money.

No targeted advertising:
We do not share personal information for cross-context behavioral or targeted advertising.

7. Email and Marketing Communications

If you receive promotional email from us, you may unsubscribe by selecting the unsubscribe link in the message or contacting us.

Even if you opt out of promotional communications, we may continue sending nonpromotional messages related to inquiries, projects, transactions, agreements, or our ongoing business relationship with you.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and satisfying legal obligations.

Retention periods may vary based on the type of information, the nature of our relationship, and applicable legal requirements.

9. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

10. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have the right to:

• Confirm whether we process your personal information
• Access personal information we maintain about you
• Correct inaccurate personal information
• Request deletion of personal information
• Obtain a portable copy of certain information
• Opt out of targeted advertising
• Opt out of the sale or sharing of personal information
• Opt out of certain profiling activities
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request
• Receive equal service without unlawful discrimination for exercising your privacy rights

These rights are not absolute. Applicable law may permit or require us to deny or limit certain requests.

To submit a request, contact us at info@truebridgecreative.com with the subject line “Privacy Request.” Please describe your request and provide enough information for us to reasonably verify your identity.

We may request additional information to verify your identity and protect your information. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and verification of the consumer’s identity.

If we deny an appealable request, you may appeal our decision by emailing info@truebridgecreative.com with the subject line “Privacy Appeal.”

11. Children’s Privacy

The Website and our services are intended for businesses, organizations, and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe a child has provided personal information to us, please contact us so we can investigate and, when appropriate, delete it.

12. Third-Party Websites and Social Media

The Website may contain links to third-party websites, social-media platforms, or online services. We are not responsible for the privacy, security, content, or practices of those third parties.

Visiting or interacting with a third-party service is governed by that service’s terms and privacy policy.

13. International Visitors

TrueBridge Creative is based in the United States. If you access the Website from another country, your information may be transferred to, processed in, and stored in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from those in your country. Where required, we will use appropriate safeguards for international transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal obligations.

When we make changes, we will revise the “Last Updated” date at the top of this page. Material changes may also be communicated through the Website or by other appropriate means.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact:

TrueBridge Creative
Legal entity: Russey Enterprises, LLC, doing business as TrueBridge Creative
Email: info@truebridgecreative.com
Telephone: +1 (346) 849-1978
Mailing address:

1907 Victoria Garden Drive

Richmond, Texas 77406
Website: www.truebridgecreative.com